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answers came out as they should, across three runs.
Customer service with AI
AI for your customers, trained to tell the truth.
It answers with what your business says and shows where it got it. When it doesn't know, it doesn't invent: it passes the message to a person, in writing. And it never pretends to be human.
Try it here
This site already has one: Zymbio.
Zymbio answers only with what zymbiotech.com says. Ask it what a customer would ask, or something the site doesn't say, and watch what it does.
Every sentence carries its numbered source. What the site doesn't say, it doesn't say.
How it's trained
Six rules it can't break.
- 01Only your words
- It reads only your site, your help center, your catalog and your policies. If it isn't there, it doesn't know it.
- 02Every sentence with its source
- A sentence without a citation is never shown.
- 03A judge checks every sentence
- Before your customer reads it, each sentence is checked against its passage; numbers, prices and emails must be there word for word. What doesn't hold up is removed.
- 04Fixed answers where there's no room
- What can't vary (prices, returns, who it is) is answered in your exact words.
- 05When it doesn't know, it passes the message
- It says it doesn't know and leaves your team a written message, with the conversation.
- 06It never claims to be human
- Ask it, and it tells the truth: it is an automated assistant.
Measured
We tested it on a store that isn't ours.
An online coffee store in the United States, with its public content only: help center, policies and 145 products. We asked it 43 customer questions, three times, with no adjustments for that business.
"I don't know"
on what its site doesn't say: decaf, gluten, pregnancy, tea. Nothing made up.
30 vs. 60
Its help center said 30 days for refunds and its policy said 60. The assistant cited both: what your site contradicts, shows up.
Measured 2026-10-11 · the store's public content · no tuning for that business
What you get
Made for your business, not copied from a template.
- Your content, preparedYour site, help center, catalog and policies, organized so every answer finds its source.
- Your rulesWhat can't vary is answered in your exact words.
- Tested before it goes liveA bank of your customers' questions, run several times, with the results in front of you.
- Your dashboardWhat your customers ask, what it couldn't answer, and the messages they left. What it didn't know tells you what your site is missing.
- On your siteEnglish and Spanish. No bill per answer.
Start
Tell us about your business.
Send us your website and what your customers ask. You get your quote in writing within 48 hours, or within 24 if you tell us it's urgent. Everything starts in writing.